China travel answer · Connectivity

What if my eSIM does not work when I arrive in China?

Updated 2026-09-22 · Conditions and policies can change

Direct answer

Move to a staffed or trusted Wi-Fi location, review the provider's activation instructions and contact its official support before changing multiple phone settings.

What to know

  • Use the offline hotel address to keep your transfer possible.
  • Check whether the plan requires data roaming, activation after landing or a particular network selection.
  • Avoid deleting the eSIM unless the provider instructs you; replacement codes may be difficult to obtain.

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